About us

Operations

Our operations cover prevention, preparedness, response, and recovery.

Prevention

MFB aims to eliminate or reduce the incidence or severity of emergencies. MFB works with the community, our partner emergency management agencies, government agencies, peak bodies, and the private sector to create the knowledge, behaviours, and regulatory frameworks that will protect life, and minimise injury and damage to assets.

Preparedness

MFB works to ensure that individuals, communities and services are able to prevent and personally respond effectively to emergencies. This includes:

  • putting response plans and arrangements in place
  • conducting assessments of risks (likelihood and severity)
  • planning for the continued availability of essential services
  • identifying ways to mitigate the potential impacts of an emergency.

Response

MFB responds to around 36,000 calls a year to deliver a wide variety of emergency services.  These include:

  • fires
  • hazardous incidents
  • automatic alarm response
  • road accident rescue
  • emergency medical response
  • urban search and rescue
  • marine response

Recovery

MFB supports emergency-affected individuals and communities, and aims to restore emotional, social, economic and physical wellbeing. MFB works with our partners to ensure that the community and its key resources are protected and maintained following an incident.

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Facts and Features
Safety Tip

The Australasian Fire and Emergency Services Authority Council (AFAC) recommends monthly testing of smoke alarms to ensure they are working correctly.

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Its True

Only working Smoke Alarms save lives.

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Dial 000 for emergency